I understand your skepticism. You might think this is just another gimmick to grab your attention or a convoluted strategy that will end up consuming the little free time you have. The idea of something easy, quick, and free that delivers such a positive outcome for your business sounds too good to be true. But it is true! In fact, I hadn’t mentioned that you can do it all by yourself.

Here’s What You Need to Get Started

Nah! Just kidding. It’s very likely that if you’re thinking about boosting your digital presence, you already have these elements at your fingertips. It’s basic. You will need:

  • An active email address, preferably the one you use for your business.
  • Your company’s logo in digital format and some photos of your premises or products.
  • Basic information about your business: name, address, phone number, and a brief description of what you offer.

With these elements, you’re ready to take a significant step towards the digital visibility of your business.

(If you’re missing anything, then you need to take a step back and get it — this is basic and having it will assist you throughout the entire life of your business).

GIF of a guy saying “Like, Now”. Referring to urgency.
Schitts Creek Comedy GIF By CBC

Creating a Google Business Profile

Congratulations if you already have one! You can jump straight to the final recommendations of this article. But if you haven’t done it yet, get ready to discover one of the most powerful and accessible tools for any entrepreneur.

Having a profile on Google not only increases your visibility on the world’s most used search engine but also allows you to interact directly with your customers. Also, respond to their reviews, and gain valuable insights about how they find you and what they are looking for from your business.

On top of that, it improves your local SEO, making it easier for nearby customers to find you. For example:

Google Maps Screenshot of “Where to eat at Gijón”
Screenshot of Google Search made by the author

If you notice, I specified in my search that I want to know about businesses that are open now. This is particularly useful when you’re looking for immediate dining options without the disappointment of arriving at a closed restaurant.

However, the customization doesn’t end there.

You can also filter the search results by rating, allowing you to choose establishments that are highly recommended by other diners, ensuring a quality dining experience.

Additionally, filtering by price (this one depends on the type of business) is an excellent way to stick to your budget or splurge for a special occasion, as it categorizes restaurants into various price ranges from affordable to high-end.

And of course, distance is a crucial factor. You might want a quick walk to a nearby café or are willing to drive a bit further for a specific cuisine or dining experience.

By adjusting the distance filter, you can find the perfect spot that’s within a convenient location for you.

These filters collectively help in making an informed decision, tailored to your current needs and preferences, ensuring a pleasant and satisfying dining experience.

Step by Step to Create Your Google Business Profile

  1. Visit Google My Business: Go to the Google My Business page and select “Manage now”.
  2. Register Your Business: Enter your business name and follow the steps to confirm the location and appropriate category.
  3. Verification: Google will need to verify that your business is legitimate and that you are the owner. This is usually done by sending a code by postal mail to your business address.
  4. Complete Your Profile: Add all relevant information: opening hours, detailed description, photos of your business and products. The more complete the information, the better.
  5. Publish and Update Regularly: Keep your profile updated with posts about offers, events, or any relevant news.

What’s Next After Setting Up?

After having it, what do you do with it?

The first thing is that just by publishing it and having it there, it’s like having a luxury item that not only adds a sense of decoration but also produces benefits of perpetual visibility (or as long as you want).

But yes, the truth is that the work doesn’t end there.

GIF of a gesture of “Things happen”
GIF from peacocktv.com — Found on Giphy.

There are actions you must continue to take, but that’s the bad news, the good news is that it continues to be simple.

To make the most of your profile:

  • Encourage your customers to leave reviews: A good rating and positive comments increase the reliability and visibility of your business.
  • Respond to all reviews: Both positive and negative. This shows that you value your customers and their opinion.
  • Keep your information updated: Hours, services, and photos should reflect the reality of your business.

Why Digital Presence Is No Longer Optional

In an increasingly connected world, digital presence is not just an option, it’s a necessity. Every search on Google is an opportunity for new customers to discover your business.

“If your business is not on the internet, then your business will be out of business.” — Bill Gates

Moreover, in an era where competition is fierce, not appearing online is like being invisible.

So, Why Google Business Profile?

Google Business Profile is not just a listing in the search engine; it’s a robust tool that allows you to manage how your business appears on Google Maps and Google search.

Think of it as your digital storefront. Here you can showcase your products, services, hours, and much more. It’s also an excellent platform for building credibility through reviews and ratings, which are vital for modern consumers.

A couple of months ago, I helped a client set up their Google Business Profile. She was in a whatever mood at first, not even wondering if it was really going to make a difference. Now, she has got eight reviews, all 5 stars! Now, she’s excited to see how their business is growing bit by bit, just from being more visible online.

Google Business Profile Card example

And here’s a cool thing: when people search for what you do, your business can pop up as a suggestion next to others. It’s like getting a little shoutout every time someone looks for something you offer.

Google Business Profile similar business example

It’s pretty neat, right? Just by being out there, you’re in the running with everyone else. It’s a game-changer, and I’ve seen it happen.

So if you decided to go PRO with Your Google Business Profile, here are a few ways to make it happen:

  • Respond to Reviews: Show your customers you’re listening by replying to their reviews. A simple thank you or a promise to improve can go a long way in building trust and rapport.
  • Add High-Quality Photos: Upload clear and appealing photos of what you offer. Let people see for themselves the quality and atmosphere of your business, enticing them to visit.
  • Use the Q&A feature wisely: Stay on top of the questions people ask and provide helpful answers. Don’t be afraid to post common questions and answer them too — it’s a great way to address customer concerns upfront.
Screenshot taken by the author to show an example
  • Keep Your Information Up-to-Date: Make sure your opening hours, contact details, and other important information are always accurate. There’s nothing more disappointing than outdated info leading to a wasted trip.
  • Utilize Google Posts: Keep your profile lively with regular updates. Share news about special deals, new products, or events. It’s a straightforward way to keep your customers informed and engaged.
  • Encourage User-Generated Content: Happy customers are your best advocates. Encourage them to share their experiences and photos. Each customer’s story adds to your credibility and appeal.
  • Monitor Insights Regularly: Pay attention to the analytics Google provides. Understanding how people find and interact with your profile can guide you to make smarter business decisions.

Conclusion

The journey to enhancing your digital footprint with a Google Business Profile is straightforward, cost-effective, and within your reach. It’s an investment of time that pays dividends in visibility, customer engagement, and ultimately, business growth.

Remember that, although the process is simple, it requires your attention and occasional updates.

So, take the leap today! Boost your business by embracing the digital world. The effort you put in now will lay the foundation for future success. Your future customers are out there, searching for you. Make sure they can find you, know you, and connect with you.

Start building your digital legacy today! 🚀

If you feel overwhelmed or need a little guidance, do not hesitate to contact me via LinkedIn. I offer 15-minute appointments for busy entrepreneurs, at no cost, where we can briefly talk about how to maximize your digital presence.